Usually the landlord will have left operating instructions for appliances within the property. However, all breakdowns and requests for repairs should be reported to us first and no repairs should be instructed unless authorised by us.
In the case of an emergency out with office hours, for example burst pipe, gas leak, etc., you should contact the contractors detailed below.
PLUMBER & GAS ENGINEER
J.H.Horn - 07836 584 932
Plumbing (Southside) - 07836 584 933
Plumbing (West) - 07836 584 932
DM Electrical (David) - 0141 423 6978
DM Electrical (David) - 0797 665 3978
Liam Muir - 0758 511 7199
GENERAL BUILDERS, MULTI TRADE
Hugh Scott 0770 200 0954
Richard Lyons Builder 0791 195 24381
Locksmith Keys Galore 07946 643 414 (Paul)
PLEASE STATE CLEARLY TO THE CONTRACTOR THAT YOU ARE A TENANT OF GOODEARL PROPERTY. YOU WILL NOT BE CHARGED FOR THE CALL-OUT UNLESS THE CONTRACTOR DEEMS IT NOT TO BE AN EMERGENCY.
SMELL OF GAS
If you smell gas or think that you may have a gas leak somewhere then you should call 0800 111 999 Gas Emergencies line straight away. Open your windows and doors to let air in. Make sure all gas appliances are turned off and turn the gas off at the mains if possible. Do not turn lights on or off and avoid using the other electrical switches and appliances as this could trigger an explosion. Do not smoke, light a match or any other naked flame. Do not try and investigate the problem or attempt to fix a leak or a faulty appliance.
This is a 24 hour/365 days a year emergency line number.